Privacy Policy

Grounds for Data Collection

Processing of your personal information (meaning any data that may identify you, "Personal Information") is necessary for:

  • Providing our services, fulfilling bookings, and responding to inquiries.
  • Protecting our legitimate business interests.
  • Compliance with legal, tax, and financial regulatory obligations.

You acknowledge and agree that we collect and process your personal data to enhance our services and ensure a seamless customer experience.


What Information We Collect

We collect two types of information:


A. Non-Personal Information

This includes aggregated data that does not identify an individual, such as:

  • Browser type and operating system.
  • Website browsing behavior (pages viewed, time spent, actions taken).
  • General geolocation data (city, state, zip code).

B. Personal Information

We collect personal details that identify you, including:

  • Contact Information: Name, email, phone number, and address.
  • Vehicle Details: Information about the car being serviced.
  • Service Requests: Details about the type of detailing services requested.


We do not rent, sell, or share Users’ personal information with third parties except as described in this Privacy PolicyHow We Receive Information About You

We collect personal information from:

  • Forms submitted via our website.
  • Direct interactions via phone, email, or text messages.
  • Third-party analytics providers (e.g., Google Analytics) to improve user experience.


Messaging Terms & Conditions


General

By opting into SMS communication, you agree to receive recurring automated marketing and informational text messages from Longhorn Mobile Detailing, including appointment confirmations, reminders, and promotions.

  • When you opt-in, we will send a confirmation message.
  • Messages may be sent using an automatic telephone dialing system to the mobile number you provide.
  • Message frequency varies based on your interactions with Longhorn Mobile Detailing.

Message & Data Rates
  • Message and data rates may apply per your mobile carrier plan.
  • Your wireless provider is not liable for delayed or undelivered messages.

Opt-Out & Cancellation
  • To cancel SMS messaging, text "STOP" at any time.
  • After sending "STOP," you will receive a confirmation message, and no further messages will be sent.
  • To rejoin, you must opt-in manually.

Help & Support

Phone Number Changes
  • If you change or transfer your phone number, you must notify us or reply "STOP" from the old number before transferring.

Consent is Not a Condition of Purchase
  • Opting into SMS does not require you to purchase services.


How We Use Your Information

We use the information we collect to:

  • Communicate with you (service updates, appointment confirmations, reminders).
  • Improve our services and user experience.
  • Provide marketing promotions (exclusive offers, loyalty programs).
  • Comply with legal obligations and protect against fraud or unauthorized access.


No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties


We may also share information with trusted third-party service providers who help us with:

  • Hosting and operating our website.
  • Processing payments and appointments.
  • Delivering targeted marketing campaigns.
  • Providing analytics and website performance tracking.


Data Security & Privacy Protection

Longhorn Mobile Detailing is committed to keeping your data secure and private:

  • We do not sell, rent, or trade personal information to third parties.
  • We implement physical, electronic, and managerial safeguards to protect your data.


However, no online system is 100% secure, and we cannot guarantee absolute security.


Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Session Cookies: Improve website navigation and speed.
  • Persistent Cookies: Save user preferences for future visits.
  • Third-Party Cookies: Track website performance (Google Analytics).

You may disable cookies in your browser settings, but some website functions may be affected.


User Rights & Data Requests

You have the right to:

  • Request access to your personal information.
  • Request corrections to inaccurate data.
  • Request deletion of your personal data.
  • Opt out of marketing communications at any time.


To exercise these rights, email us at longhornmobiledetailing@gmail.com.


Data Retention

We retain personal information as long as necessary to:

  • Provide our services.
  • Comply with legal and tax regulations.
  • Prevent fraud and enforce our policies.


Advertising & Marketing

We may display targeted ads on:

  • Our website
  • Social media platforms (Facebook, Instagram, Google Ads)

If you wish to opt out of marketing emails or SMS, you can:

  • Click "Unsubscribe" in our emails.
  • Reply "STOP" to SMS messages.


Third-Party Links & External Sites

Our website may contain links to third-party services. We are not responsible for their privacy policies or security practices.

Please review third-party privacy policies before providing personal information.


Children's Privacy

Longhorn Mobile Detailing does not knowingly collect data from children under 13.

If you believe we have collected data from a minor, please contact us immediately at longhornmobiledetailing@gmail.com.


International Data Transfers

If you access our website from outside the United States, your data may be transferred to and processed in the U.S.

By using our services, you consent to this transfer and understand that U.S. privacy laws may differ from those in your country.


Changes to This Privacy Policy

  • We reserve the right to update this Privacy Policy at any time.
  • Changes are effective immediately upon posting.
  • Your continued use of our services constitutes acceptance of the updated policy.


Contact Us


For privacy-related questions or concerns, contact:

📧 Email: longhornmobiledetailing@gmail.com
📞 Phone: 512-829-7189
🌐 Website: www.longhornmobiledetailing.com


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